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Terms and Conditions

 

Last Updated: 25/10/2026

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Welcome to Notify Telecom. These Terms and Conditions ("Terms") govern your access to and use of the Notify Telecom website, APIs, and A2P (Application-to-Person) SMS services (collectively, the "Services"). By registering for an account or using our Services, you agree to be bound by these Terms.

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1. Description of Service

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Notify Telecom provides a platform and API for businesses to send A2P text messages to end-users in the United States and other supported regions. Delivery of SMS messages is subject to the performance of mobile carriers and intermediaries; therefore, Notify Telecom does not guarantee the successful or timely delivery of any message.

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2. Compliance with Laws and Regulations

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As a sender of A2P messages, you are solely responsible for ensuring that your use of the Services complies with all applicable laws, regulations, and industry standards, including but not limited to:

  • The Telephone Consumer Protection Act (TCPA)

  • The CAN-SPAM Act

  • CTIA Messaging Principles and Best Practices

  • A2P 10DLC (10-Digit Long Code) regulations and carrier-specific requirements.

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3. User Obligations and Consent

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You agree that you will only send messages to individuals who have provided the legally required opt-in consent to receive such communications from you.

  • Opt-Out Mechanisms: You must honor all opt-out requests (e.g., "STOP", "UNSUBSCRIBE") immediately and automatically. You are required to support standard opt-out and help keywords.

  • Record Keeping: You must maintain records of all opt-in consents and provide proof of consent to Notify Telecom upon request.

 

4. Prohibited Content

 

You may not use Notify Telecom to transmit any content that is illegal, harmful, or violates industry guidelines. Specifically, you agree not to send messages containing S.H.A.F.T. content (Sex, Hate, Alcohol, Firearms, and Tobacco) where prohibited, or any content that includes:

  • Spam, phishing, or deceptive messaging.

  • Malware, viruses, or malicious code.

  • Harassing, abusive, defamatory, or fraudulent material.

Notify Telecom reserves the right to suspend or terminate your account immediately if you are found to be transmitting prohibited content.

 

 

5. 10DLC Registration and Carrier Fees

 

To send A2P traffic to US phone numbers, you must complete the required 10DLC brand and campaign registration through Notify Telecom. You agree to provide accurate information for this registration. You are responsible for all carrier pass-through fees, surcharges, and penalties resulting from your traffic or failure to comply with carrier rules.

 

6. Payment and Billing

  • Prepaid/Postpaid: Services are billed as described in your pricing agreement or on our website.

  • Fees: You agree to pay all applicable fees for messages sent, regardless of whether they are successfully delivered by the destination carrier.

  • Suspension: We reserve the right to suspend your account for late or non-payment.

 

7. Limitation of Liability

 

To the maximum extent permitted by law, Notify Telecom and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of your use of or inability to use the Services.

 

8. Indemnification

 

You agree to indemnify, defend, and hold harmless Notify Telecom, its officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms, the TCPA, or any other applicable law or regulation.

 

9. Changes to the Terms

 

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website or communicating them via email. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

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10. Governing Law

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These Terms shall be governed by and construed in accordance with the laws of the State of [Insert Your State, e.g., Delaware], without regard to its conflict of law provisions. Any legal action or proceeding shall be brought exclusively in the federal or state courts located in [Insert County/City].

 

Contact Us If you have any questions about these Terms, please contact us at:

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